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'Le Iene' investigation: Call center in Tirana, financial fraud and money laundering scheme with a turnover of 25–30 million euros per month
2026-01-18 23:53:00 / AKTUALITET
An exclusive investigation by the Italian show "Le Iene" reveals the existence of a well-organized financial fraud network operating from Tirana, targeting citizens in several European countries. A call center located in one of the capital's most modern towers is suspected of generating up to 30 million euros per month, while serious suspicions are raised that the money obtained is used to launder money from other criminal activities.
Exclusive investigation by 'Le Iene': Call center in Tirana, financial fraud that generates 25–30 million euros per month. Strong suspicions that these structures are used to launder money from drug and arms trafficking
In the heart of Tirana, in the modern 4Ever Green Tower, a call center with around 100 operators and financial consultants was organized as a machine to deceive and rob customers.
The investigation conducted by Italian journalist Luigi Pelazza for the show "Le Iene" shows that it operates as a well-organized network of financial fraud with international reach.
The call center targets clients in Italy, France, Germany and Spain, making Tirana a key operational base from which fraudulent phone calls, manipulated financial platforms and international teams of operators are coordinated. The investigation was made possible thanks to the infiltration of a person with three years of experience in this field, who had previously worked in Cyprus and managed to document the way the network operates.
The call center structure inside 4Ever Green Tower, where employees are forced to hand over their cell phones at the entrance to avoid filming or recording, is divided by country, each with its own tactics and teams. Operators use false identities and strategies tailored to the target customers they contact. Within these teams operate financial operators, senior consultants and coordinators, clearly divided by role and market, making the fraud sophisticated and well-organized.
At the heart of the scheme is a carefully planned procedure. Victims were initially persuaded to invest small amounts, usually around 250 euros, to open an online platform that claimed to manage the investment. The platform displayed manipulated graphs and figures showing large profits, convincing clients to increase their investments. Senior consultants repeatedly pushed them to increase the amount invested. When victims tried to withdraw their winnings, the operators disappeared, the calls were disconnected and the platforms became inaccessible. The more clients are defrauded, the higher the percentage of profits each operator and financial consultant in this call center receives.
The operators’ salary is extremely high and is directly related to their success in defrauding clients. Average operators earn between 15,000 and 50,000 euros per month, while the most successful operators receive 21% of the company’s monthly profits, which translates to around 200,000 euros per month. There are even cases when consultants and operators manage to earn up to 1 million euros per month. In addition, operators also benefit from free accommodation, plane tickets and coverage of living expenses. The company’s monthly turnover reaches 25–30 million euros, indicating the extraordinary scale of the financial fraud.
Investigators infiltrated the network through Telegram conversations, where former employees and people connected to the company shared inside information.
The investigation also raises strong suspicions that this large cash turnover is used to launder money from other criminal activities, including possible drug and arms trafficking. The investigation clearly shows that the scheme is not a random scam, but a well-organized criminal structure with a global reach.
This investigation shows that Tirana has become the operational base of a fraud network that functions like a sophisticated international company, where operators receive staggering salaries and the company generates a turnover of 25–30 million euros each month.
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